Helping Our Teams Thrive
Every day our teammates deliver exceptional experiences to improve the lives of our customers. We are just as committed to delivering exceptional experiences to our employees and have created a place for them to work, grow and thrive through a combination of development opportunities, support for their well-being, and technology enhancements.
Employee Support and Growth
Modernizing Our Intranet
The primary digital hub for employees is our intranet, which we re-launched with major upgrades in October. The redesign was based on employee input and includes a mobile version, personalization features, and a fun interactive tool that invites employees to connect on a new level, similar to popular social media apps.
Learning Expo
In response to employee feedback, we introduced our first two Learning Expos in June and November. These opportunities offered a collaborative approach across the different businesses to share what’s new or upcoming in the organization. Employees were able to take advantage of a range of training options and receive information about our latest products, programs and initiatives during these three-day events. The Learning Expo also highlighted personal and professional development programs and upcoming events hosted by our employee resource groups.
Mental Health Awareness
After an overwhelmingly positive response to our Mental Health Awareness month in 2023, we expanded the offerings this yearwith activities centered on selfcare and emotional well-being. Annual massage sessions were so popular with employees that we are now offering both massage and chiropractic sessions as ongoing services each month.
Our Blue Brigade, Na Oiwi Aloha, and Women Inspired employee resource groups supported the initiative by hosting opportunities to connect and unwind that included guided meditations, yoga, a Malama Aina session, and a fun walk. We closed out the month by wearing green to work on May 28 to show support for improving mental wellness.
Recognizing Accomplishments
When individuals or teams achieve something great, we want to share the news! That’s why we continue to demonstrate our appreciation through several recognition and engagement programs.
Our SHINE! program encourages employees to acknowledge work anniversaries, send birthday wishes, and share appreciation of teammates.
Our quarterly Bankoh’s Best Award recipients are nominated by their teammates and are promoted on social media as well as internally for their exceptional contributions.
Our Chairman’s Circle Award recognizes employees who exemplify our core values and make significant contributions to advancing strategic initiatives, fulfilling customer desires and/or supporting community interests. The award also honors them for serving as role models in delivering exceptional customer and employee experiences.
Free College Education
Through the Bank of Hawaii College Assistance Program (CAP), four more employees proudly earned their bachelor’s degrees from Chaminade University of Honolulu in May. To date, the program has helped 25 employees achieve degrees in their chosen fields by covering the full cost of tuition for associate or bachelor’s degrees at Chaminade University or the University of Hawaii’s Community Colleges (UHCC).
Development Opportunities
Investing in Leadership
We recognize that developing our leaders is critical to our continued success, and leaders play an important role in the well-being of their teams. This year we introduced our Leadership Excellence Forum (LXF), a new development opportunity where senior leaders can focus on building strong connections with other leaders across the organization while enhancing their personal and professional development and staying current with the company’s evolving strategies.
Employee Development Programs
We provide a wide variety of programs designed to hone employees’ skills, advance their careers and develop their connections within the business community.
Summer Intern Program
June 10–August 2
Thirty-six summer interns representing 27 departments spent 8 weeks learning about professional development and the bank.
Pathways to Professional Excellence (PPE)
July 8–December 12
Thirty-four participants, representing 12 business units and nominated by their managers, were selected to take part in this highly regarded leadership program. This year’s cohort partnered with our Employee Experience and Operational Excellence teams to address real-world business opportunities in their final capstone projects.
Customer Experience Advocates
January–November
A new cohort of 73 employees, representing 50 departments, completed certification training from a global research and advisory firm to expand their role as CX Advocates dedicated to improving customer experience, employee experience and operational excellence.
College Mentorship Program
February 26–April 8 (Spring) and October 7–Novmber 25 (Fall)
Twenty-nine students from Chaminade University, Hawai‘i Pacific University and Shidler College of Business Clubs at the University of Hawai‘i (Business Executive Society of Tomorrow, Accounting Club, American Marketing Assoc., Financial Management Assoc. and Information Technology Management Assoc.) gained insights into corporate work environments, the financial industry, and Bank of Hawai‘i as our volunteers provided mentorship and guidance in professional development sessions.
Building Connections
Our Employee Resource Groups (ERGs) build inclusivity and belonging by giving employees fulfilling ways to share interests through fellowship and professional development opportunities, while also making a difference through community service.
These are some of the 2024 highlights:
Blue Brigade
The year started with a focus on Unity in the Community at a volunteer event with U.S. VETS in Waianae.
As part of Mental Health Awareness Month in May, our Military ERG hosted a special sunset yoga and breathwork session for employees, giving them a chance to unwind and rejuvenate, followed by a healthy pau hana gathering. The ERG also hosted a light lunch and guided discussions about self-care strategies to develop mental resilience.
Na Oiwi Aloha
Our Native Hawaiian ERG hosted an introduction to olelo Hawaii by respected Native Hawaiian educator and entertainer Kumu Kahanuola Solatorio. More than 100 employees turned out for the educational opportunity.
In June, more than 50 employees joined the group for two special events to celebrate King Kamehameha, the unifier of the Hawaiian Islands. The first was a lunchtime workshop where employees learned to make two different styles of lei and helped craft a beautiful 30-ft. plumeria lei. It was presented the next day by Na Oiwi Aloha alakai (leaders) at a formal lei-draping ceremony at the King Kamehameha statue in Honolulu as part of the annual statewide celebration to perpetuate Hawaiian culture.
In November, more than 50 employees and their families participated in a community service project at Kakoo Oiwi in windward O‘ahu to care for our aina (land) and learn more about our Hawaiian culture.
RainBOH
Our LGBTQIA+ ERG hosted a “Trans Day of Visibility” talk story lunch in March to raise awareness about issues affecting transgender people. Participants learned about ways to support teammates and create safe spaces.
In June, RainBOH traveled to the Kauai Pride Parade and Festival, volunteered at the Honolulu AIDS Walk and sponsored a RainBOH Connect for members to celebrate Pride Month together.
In September, Bank of Hawaii sponsored a Rainbow Town Hall in partnership with the Hawai‘i LGBT Legacy Foundation, which was open to the public. Our RainBOH ERG co-chair moderated as professionals from a variety of companies took part in a meaningful discussion.
Women Inspired
By popular demand, this ERG brought back its Employee Mentoring Program for the third year in a row. The six-month program has grown each year, and this new cohort matched 20 mentees seeking learning opportunities and guidance with internal mentors who shared their knowledge and experience.
In October, the ERG hosted a half-day forum, “Blossoming Futures.” Panels led by bank leaders discussed resources and strategies helpful in today’s workplace.
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